Nice to meet you,
Design leadership | USER RESEARCH & ux | education
I help organizations and individuals take better product decisions through User research, Strategic Experimentation and Design


I am Jagriti


”Jagriti Pande is a Design Veteran. She is one of the best Designers to learn from in the Design Industry. With Knack for problem-solving, lots of Practical experience and above all empathy for the users.”
- Rohan Mishra, Founder Design Sundays & Arabica Design Studio
Few of my projects


How Ethnographic research helped a luxury fashion brand save millions in production cost and have a successful launch in Singapore


How might We Innovate as a Swimtech Brand - A research study to understand the challenges and opportunities in Swimtech Space


What mothers want? A Primary Research to help an Edtech company understand parenting challenges mothers are facing and how can they be supported
Reducing the customer service cost by 38% by Usability Audits


Helping a Retail Security Company use Data and Design to find new business opportunities


" She has been an inspiration and a wonderful design manager to work with. I’ve personally seen Jagriti teach and nurture hundreds of designers over the years. I am grateful for the opportunities she brought in my professional career. And on top of all this, she’s a gem of a person! "
- Amen Tyagi, Sr. Designer @Village Energy


" It is an honour and a pleasure to work with Jagriti. Very professional and friendly at the same time, Jagriti always impress us by her stunning work quality, respect of deadline and personal implication to deliver quality work. We highly recommend and look forward to work with her on a longer term! "
- Winley Vellin, Head of Growth @ BuzzSpot Marketing
Courses I teach
An online live cohort to help students break into UX. The students from this course are working with
organizations like Google, Airtel, SAP, Lollypop Design to name a few
This course is published on Udemy and has helped thousands of students learn about the most fundamental aspects of usability
This course is for the professionals who want to gain better skills in communicating feedback and receiving feedback
"Totally indebted to my mentor Jagriti Pande for the valuable lessons regarding UX and otherwise. The course helped me to structure my UX processes and made me confident to take up the challenges regarding the same. I would highly recommend to go for the course not only to gain UX knowledge but some valuable life lessons to pick up along the journey. I made some really good friends and met people which helped to inspire to do more for the community as well. Thank you, Jagriti for doing this I had turning point in my career and Personal growth. I'm grateful and glad to be a part of this program."
- Nishita Joshi, Lead Experience Designer @ Bharti Airtel
”I was a student of the UX Immersion Program 2020 conducted by Jagriti. And it was one of the best experiences in terms of what I learnt, the network I built, the stories I heard and the skills I developed. I never thought I would be able to say that I enjoyed every moment of a 4-5 hour class, but that was exactly what happened. Jagriti structured each class in such a way that you don't realise how fast time flies. Classes were interactive, educative and fun. All the assignments that I did, built my skills towards building my final case studies and portfolio and also making me a confident
individual.”
-Nina Chandi, UX Designer @Google
"Jagriti is a great teacher, ofcourse you will learn software skills such as Figma, etc but where she shines is imbibing a way of thinking as a UX designer. Teaching you where to focus to solve a design problem, how to carry out the research to make that happen, how to communicate with participants for the usability testing. These are skills that are more difficult to teach in my personal opinion. "
- Sujit Oomen, Lead Experience Designer @Prickly Pear Health
"If you have her, helping you, for your product design, then 70% of your worries regarding the success of your product is off your shoulders and the only job left is to get it to the right market.. "
- Ankush Sehgal, Chief Executive Officer @Quint Ally
This is what I have been upto
UX Gorilla - 2018-Present
Founder, Consultant and Educator-UX Research and Design
Worked with startups across the world build, test and iterate on their ideas
Helped organizations with primary research and secondary research
UX Immersion Program-16 weeks extensive program for UX Beginners to learn and apply UX
Coaching Product Teams and Leaders in User Research
Udemy Course on UX Audit and Effective Feedback
Students placed in Google, Airtel, Lollypop Design, SAP, Bevkoof, Shipmnts to name a few
ElpisDesign LLP- 2015-2022
Co-founded a Product Development Agency that I sold in 2021
Responsible for everything Design. Built the team from 2 to 15
Accumulated 5000+ hours of User Research. Responsible for User Research, Product
Validation, Prototyping, and Development in the domain of Child Development, Education, E-commerce, Renewable Energy, and Fashion100% Bootstrapped and profitable
Worked with startups and corporates worldwide including India, UK, Australia, US, and Singapore
Experience in conducting qualitative research including observational research, user shadowing, rapid prototyping, contextual enquiry, User Testing, and User Interviews
Design Jungle Community- 2019-Present
Founder
Built a community of 5000+ UX learners called Design Jungle in the Delhi NCR region of India.
Conducted and hosted many workshops for/at Google Ggm, Paytm, Nagarro, Internshala.
The revenue from these workshops funded education and wheelchairs for children in slums.
American India Foundation- 2015
Worked on a self-initiated research sponsored by AIF on accessibility of streetscape of Delhi.
Audited 54 sites physically on the accessibility parameters for persons with disabilities.
Interviewed 83 persons with disabilities across the spectrum to document their experience of navigating in urban Delhi. The suggested improvements were included in the Indian Government Accessible India Campaign.
This research was also part of the Master Thesis at NIFT and has been referenced by 3000+ research papers so far.
NIFT Delhi - 2013-15
AIR -04 in NIFT Entrance Exam
Worked on projects for Persons with Disabilities
M.Design with Gold Medal